Barbara Queally: A 180˚ Change in Leadership Style

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CASE STUDY. Her management style had been way too authoritarian. She wondered how she could become a more open, authentic leader – and, indeed, if it was possible to make this change.

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Barbara Queally: A 180˚ Change in Leadership Style: Abstract

It was late afternoon in June 2016 and Barbara Queally, founder of Garden Morris, a company that specialised in chocolate products, confectionary ingredients, gifting and packaging, had just finished the first module on a leadership course for women at Wits Business School (WBS). This had been an intense day emotionally for Queally. Having received the results of an emotional quotient (EQ) test that she had completed prior to coming on the course, as she packed up her things an uncomfortable realisation was dawning on her – that her management style had been way too authoritarian. She wondered how she could become a more open, authentic leader – and, indeed, if it was possible to make this change.

Multi-part case

  • Part A: Barbara Queally: A 180˚ Change in Leadership Style
  • Part B: Epilogue

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