A Mining Case Study: What Went Wrong and What Should Have Happened?

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CASE STUDY. The year 2011 had been a difficult one for Jack Smith, group organisational development manager of a South African mining contracting group.

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A Mining Case Study: What Went Wrong and What Should Have Happened?: Abstract

A Mining Case Study: What Went Wrong and What Should Have Happened? is a case study by Stephanie Townsend and Trevor Lake.

The year 2011 had been a difficult one for Jack Smith, group organisational development manager of a South African mining contracting group. After three years of continuous challenges at a platinum mine in the greater Tubatse municipality in Burgersfort in eastern Limpopo province, the project remained a financial disaster. He realised that he needed to take action as a matter of urgency. However, due to financial constraints, his overriding concern was how to turn the project around and restore the group’s tainted reputation.

Teaching objectives

This case intends to generate learning about the principles for successful project management and performance management.

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