Cardosa’s Quest for Certification

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CASE STUDY. In organizations, learning and the associated changes it brings cannot be forced. Individuals who act as « learning champions » within an organization need to be convinced of the benefits of the learning initiative themselves so that they can take the « positive » message to their teams and become key facilitators and enablers within the organization.

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Cardosa’s Quest for Certification: Abstract

In organizations, learning and the associated changes it brings cannot be forced. Individuals who act as « learning champions » within an organization need to be convinced of the benefits of the learning initiative themselves so that they can take the « positive » message to their teams and become key facilitators and enablers within the organization. Otherwise, their negativity can influence their team members, especially if the team members are not sold on the initiative in the first place.

Teaching objectives

The key objective is to get students to think about:

  • The importance of stakeholder analysis when taking on any project or assignment in order to ensure successful completion of the task.

Additional information

Teaching notes are available for teachers only. Contact the HEC Montréal Case Centre for more information.

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