Études de cas en technologies de l'information
Découvrez nos études de cas en technologies de l’information. Les études de cas sont l’œuvre d’auteurs de renommée internationale de HEC Montréal et de Wits Business School.
CASE STUDY. This case recounts the implementation of a customer relationship management (CRM) system in what is considered a non-traditional use case for this category of enterprise system – a university.
CASE STUDY. In this role-playing game, you have been chosen to be part of the SAP ERP implementation team at MedBec, a producer of generic pharmaceuticals.
CASE STUDY. The Tougas brothers started Tremcar, a food-grade tanker trailer manufacturer, in 1962 and sold it to Jacques Tremblay and his partner in 1987. This case presents an entrepreneur who chose to create spin-offs as a growth and competitive strategy.
CASE STUDY. In the early 2000s, the eThekwini Municipality, which included the large city of Durban in the province of KwaZulu Natal in South Africa embarked on a strategy to turn Durban into a ‘Smart City’.
CASE STUDY. This case describes the evolution of a software development firm’s infrastructure supporting the development, delivery, and operation of applications over two decades.
CASE STUDY. InternaCom is one of Canada’s largest telecommunications companies, with subsidiary offices in Singapore, Tokyo, New York, Berlin and São Paulo.
CASE STUDY. Analyze the course management process and provide Smith with a solution that leverages information technologies to optimize her time and that of teaching assistants as well as other course resources.
CASE STUDY. On 31 May 2007, Werner Koekemoer, project manager for the eNaTIS (a new national traffic information system) in the Department of Transport, and Johan Vorster, project director of Tasima (the consortium that had developed the system), met to reflect on the highly publicised failure of the new traffic information system on 12 April, just over a month before.
CASE STUDY. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B).
CASE STUDY. This case revisits the events in late 2013 that gave rise to what was at the time the largest breach of confidential data in history.
CASE STUDY. On January 1, 2011, the Valle del Lili Foundation, a university hospital in Cali, Colombia, went from using paper for medical records and all associated clinical and administrative processes to managing everything electronically.
CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.
CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles.
CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007.
CASE STUDY. The objective of the CIM (Credit Insurance Management) project was the complete restructuring of the IT systems that supported the management and marketing of the Credit Insurance products offered by CanLife, a major Canadian life insurance company.
CASE STUDY. Following its acquisition of a competitor, North American Financial finds itself in possession of two incompatible IS applications for the management of its mortgage portfolios.