Skip to content

Études de cas en technologies de l'information

Découvrez nos études de cas en technologies de l’information. Les études de cas sont l’œuvre d’auteurs de renommée internationale de HEC Montréal et de Wits Business School.

¡Les dimos una herramienta

¡Les dimos una herramienta, pero casi nadie la está usando!: El dilema de la gestión del conocimiento en la TPA

8,00 $50,00 $

CASO. Numerosas organizaciones subestiman los desafíos asociados al uso de los sistemas de gestión del conocimiento (SGC). Con el fin de comprender de mejor manera la naturaleza de estos desafíos, este caso describe les esfuerzos realizados por la Agencia de Estado gubernamental de los Estados Unidos en cuanto a la gestión del conocimiento: Technology Project Authority (TPA). Disponible en Ingés aqui.

Sobreviviendo a la implementación de SAP en un hospital

Sobreviviendo a la implementación de SAP en un hospital

8,00 $50,00 $

CASO. El 1 de enero del 2011 la Fundación Valle del Lili (FVL), un hospital universitario situado en Cali, Colombia, pasó de manejar en papel la historia cínica y todos los demás procesos clínicos y administrativos asociados a esta, a un registro electrónico de los mismos.

Ça Va de Soi: A Phoenix Rises from the Ashes of a Failed IT Project

8,00 $50,00 $

CASE STUDY. This two-part case study of a Canadian knitwear SME called Ça Va de Soi (CVDS) presents a real-life situation: an IT project failure (part A) and how the project was “resuscitated” and transformed into a success (part B).

Autopsy of a Data Breach: The Target Case

Autopsy of a Data Breach: The Target Case

8,00 $50,00 $

CASE STUDY. This case revisits the events in late 2013 that gave rise to what was at the time the largest breach of confidential data in history.

926-surviving-sap-implementation-hospital

Surviving SAP Implementation in a Hospital

8,00 $50,00 $

CASE STUDY. On January 1, 2011, the Valle del Lili Foundation, a university hospital in Cali, Colombia, went from using paper for medical records and all associated clinical and administrative processes to managing everything electronically.

Autopsie d'un vol de données : le cas Target

Autopsie d’un vol de données : le cas Target

8,00 $50,00 $

ÉTUDE DE CAS. Le cas relate les événements qui ont mené à ce qui était à la fin de 2013 le plus grand vol de données confidentielles commis jusque-là, le vol chez Target.

Fiat Mio: El proyecto que acogió la innovación abierta, la participación colectiva y el uso de licencias Creative Commons en la industria del automóvil

Fiat Mio : intégrer l’innovation ouverte, la production participative et Creative Commons dans un projet porteur pour l’industrie automobile

8,00 $50,00 $

ÉTUDE DE CAS. Cette étude de cas décrit l’évolution d’une plateforme collaborative de Fiat Brésil alliant production participative, innovation ouverte et Creative Commons pour développer une « voiture concept avant-gardiste » : la Fiat Mio.

546-Reculer-mieux-sauter-collaboration

Reculer pour mieux sauter : le cas d’une organisation adoptant une technologie de collaboration

8,00 $50,00 $

ÉTUDE DE CAS. Selon des études récentes de l’entreprise américaine de recherche Gartner, les bonnes pratiques pour une adoption réussie des technologies de collaboration demeurent peu connues. Ce cas décrit l’adoption difficile d’une technologie collaborative au sein d’une organisation, puis l’approche proposée et mise en œuvre pour analyser et diagnostiquer les faiblesses du processus d’adoption en vue de redresser la situation.

Managing IT resources in the context of a stratefic redeployment: a hydro-Québec Case Study

Managing IT resources in the context of a strategic redeployment : a Hydro-Québec case study

8,00 $50,00 $

CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change aimed at: 1) decentralizing the IT specialists to the IT business units; and 2) establishing a horizontal approach to knowledge management, which would allow the now decentralized specialists to maintain and develop their collective expertise remotely.

Reinventing the practices of distance information systems development CGI and the Hubble Project

Reinventing the practices of distance information systems development: CGI and the Hubble Project

8,00 $50,00 $

CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles. We sit in on the meetings of the members of the project team as they make important decisions on the main project management and execution parameters.

Taking on the challenge of IT Management in a global business context The Alcan Case

Taking on the challenge of IT management in a global business context : The Alcan Case

8,00 $50,00 $

CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007. At that time, IT governance and the IT function itself were undergoing a complete transformation. The case follows the Vice-President of Corporate Information Technology from the time of his arrival at Alcan: his observations on the current state of IT management, his appointment to the position of Chief Information Officer and the development of his new strategic plan for IT management.

The CIM project

The CIM project

8,00 $50,00 $

CASE STUDY. The objective of the CIM (Credit Insurance Management) project was the complete restructuring of the IT systems that supported the management and marketing of the Credit Insurance products offered by CanLife, a major Canadian life insurance company. The project was scheduled to run over a period of two years. During the development phase, two new sub-projects were added without apparent difficulty.

Scroll To Top