Études de cas en technologies de l'information
Découvrez nos études de cas en technologies de l’information. Les études de cas sont l’œuvre d’auteurs de renommée internationale de HEC Montréal et de Wits Business School.
Fiat Mio : intégrer l’innovation ouverte, la production participative et Creative Commons dans un projet porteur pour l’industrie automobile
ÉTUDE DE CAS. Cette étude de cas décrit l’évolution d’une plateforme collaborative de Fiat Brésil alliant production participative, innovation ouverte et Creative Commons pour développer une « voiture concept avant-gardiste » : la Fiat Mio.
ÉTUDE DE CAS. Ce cas décrit l’adoption difficile d’une technologie collaborative au sein d’une organisation, puis l’approche proposée et mise en œuvre pour analyser et diagnostiquer les faiblesses du processus d’adoption en vue de redresser la situation.
CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.
CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles.
CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007.
CASE STUDY. The objective of the CIM (Credit Insurance Management) project was the complete restructuring of the IT systems that supported the management and marketing of the Credit Insurance products offered by CanLife, a major Canadian life insurance company.
CASE STUDY. Following its acquisition of a competitor, North American Financial finds itself in possession of two incompatible IS applications for the management of its mortgage portfolios.
CASE STUDY. The project was aimed at completely restructuring its customer service department as well as the marketing of its insurance products.
CASE STUDY. The objective of this case is to allow students to determine the main characteristics (from a project management point of view) of a large-scale ERP implementation project.
CASE STUDY. This case shows the adjustment dynamic between an ERP system and the other components of the organization.
CASE STUDY. Mr. Rao hoped to set up a network of branches providing remittance and exchange services in Hong Kong using Western Union’s network, and then to expand to other countries, including China and Macau.
We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA
CASE STUDY. Many organizations underestimate the challenges associated with the use of a knowledge management system (KMS). To better understand the nature of these challenges, this case describes the knowledge management efforts of a state governmental agency in the United States: Technology Project Authority (TPA).
CASE STUDY. The case describes Information Technology at Cirque du Soleil in 2000, when a new Chief Information Officer was hired.
CASE STUDY. What do information technologies (IT) have to do with running an artistic organization such as Cirque du Soleil? It turns out that they are critical to the success of the organization.
CASE STUDY. The Fotolia management team must find ways to grow Fotolia N.A., even as competitors also seek to exploit the « long tail » in the market. The case asks students to develop strategies to generate new revenue in this rapidly changing environment.
CASE STUDY. The degree to which the acquired organizations should function independently or be brought under one corporate information system is becoming an increasingly pressing issue.