Études de cas en technologies de l'information

Découvrez nos études de cas en technologies de l’information. Les études de cas sont l’œuvre d’auteurs de renommée internationale de HEC Montréal et de Wits Business School.

Informations pour professeurs concernant l’achat des études de cas

Fiat Mio : intégrer l’innovation ouverte, la production participative et Creative Commons dans un projet porteur pour l’industrie automobile

Fiat Mio : intégrer l’innovation ouverte, la production participative et Creative Commons dans un projet porteur pour l’industrie automobile

8,00 $50,00 $

ÉTUDE DE CAS. Cette étude de cas décrit l’évolution d’une plateforme collaborative de Fiat Brésil alliant production participative, innovation ouverte et Creative Commons pour développer une « voiture concept avant-gardiste » : la Fiat Mio.

Reculer pour mieux sauter : le cas d’une organisation adoptant une technologie de collaboration

Reculer pour mieux sauter : le cas d’une organisation adoptant une technologie de collaboration

8,00 $50,00 $

ÉTUDE DE CAS. Ce cas décrit l’adoption difficile d’une technologie collaborative au sein d’une organisation, puis l’approche proposée et mise en œuvre pour analyser et diagnostiquer les faiblesses du processus d’adoption en vue de redresser la situation.

Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Québec Case Study

Managing IT Resources in the Context of a Strategic Redeployment: A Hydro-Québec Case Study

8,00 $50,00 $

CASE STUDY. Faced with the constant pressure from internal customers, who want answers to their problems on increasingly short order, based on the best possible expertise and at the lowest cost, Hydro-Québec’s IT Solutions Department (ITSD) decided to undertake a twofold structural change.

Reinventing the Practices of Distance Information Systems Development: CGI and the Hubble Project

Reinventing the Practices of Distance Information Systems Development: CGI and the Hubble Project

8,00 $50,00 $

CASE STUDY. This case study delves into the challenges faced by CGI, which has just signed an agreement for a major project involving the development of information systems for a client in Los Angeles.

Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case

Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case

8,00 $50,00 $

CASE STUDY. This case describes the evolution of IT management at Alcan during the period from 2006-2007.

The CIM Project

The CIM Project

8,00 $50,00 $

CASE STUDY. The objective of the CIM (Credit Insurance Management) project was the complete restructuring of the IT systems that supported the management and marketing of the Credit Insurance products offered by CanLife, a major Canadian life insurance company.

North American Financial Corporation (NAF): The MLM Project

North American Financial Corporation (NAF): The MLM Project

8,00 $50,00 $

CASE STUDY. Following its acquisition of a competitor, North American Financial finds itself in possession of two incompatible IS applications for the management of its mortgage portfolios.

The RECS Project

The RECS Project

8,00 $50,00 $

CASE STUDY. The project was aimed at completely restructuring its customer service department as well as the marketing of its insurance products.

An ERP Story

An ERP Story

8,00 $50,00 $

CASE STUDY. The objective of this case is to allow students to determine the main characteristics (from a project management point of view) of a large-scale ERP implementation project.

Successfully Navigating the Turbulent Skies of a Large-Scale ERP Implementation

Successfully Navigating the Turbulent Skies of a Large-Scale ERP Implementation

8,00 $50,00 $

CASE STUDY. This case shows the adjustment dynamic between an ERP system and the other components of the organization.

Entrepreneurship and IT Complementarity: The Case of People's Remittance and Exchange Services

Entrepreneurship and IT Complementarity: The Case of People’s Remittance and Exchange Services

8,00 $50,00 $

CASE STUDY. Mr. Rao hoped to set up a network of branches providing remittance and exchange services in Hong Kong using Western Union’s network, and then to expand to other countries, including China and Macau.

We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA

We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA

8,00 $50,00 $

CASE STUDY. Many organizations underestimate the challenges associated with the use of a knowledge management system (KMS). To better understand the nature of these challenges, this case describes the knowledge management efforts of a state governmental agency in the United States: Technology Project Authority (TPA).

Visioning Information Technology at Cirque du Soleil

Visioning Information Technology at Cirque du Soleil

8,00 $50,00 $

CASE STUDY. The case describes Information Technology at Cirque du Soleil in 2000, when a new Chief Information Officer was hired.

Information Technology at Cirque du Soleil: Looking Back, Moving Forward

Information Technology at Cirque du Soleil: Looking Back, Moving Forward

8,00 $50,00 $

CASE STUDY. What do information technologies (IT) have to do with running an artistic organization such as Cirque du Soleil? It turns out that they are critical to the success of the organization.

Fotolia N.A.: Acting like a Start-Up in a Mature Industry

Fotolia N.A.: Acting like a Start-Up in a Mature Industry

8,00 $50,00 $

CASE STUDY. The Fotolia management team must find ways to grow Fotolia N.A., even as competitors also seek to exploit the « long tail » in the market. The case asks students to develop strategies to generate new revenue in this rapidly changing environment.

IT Governance at Oxford Industries: Information Architecture for Financial Data

IT Governance at Oxford Industries: Information Architecture for Financial Data

8,00 $50,00 $

CASE STUDY. The degree to which the acquired organizations should function independently or be brought under one corporate information system is becoming an increasingly pressing issue.