Amanda Bowen

Lehman Brothers: The Fall from Grace

Lehman Brothers: The Fall from Grace

By / 1 Nov, 2017 /

CASE STUDY. On 15 September 2008, Lehman Brothers Holdings Inc. filed for bankruptcy protection at the United States Bankruptcy Court in Manhattan, New York.

Read More
Peregrine Financial Group: Misappropriating Customer Funds

Peregrine Financial Group: Misappropriating Customer Funds

By / 1 Nov, 2017 /

CASE STUDY. In early July 2012, the United States Commodity Futures Trading Commission (CFTC) filed a federal lawsuit against Peregrine Financial Group In. c(PFG), a futures trading firm, and its founder Russell Wasendorf.

Read More
The Laudare School: The Quest for Excellence in the Inner-City

The Laudare School: The Quest for Excellence in the Inner-City

By / 1 Nov, 2017 /

CASE STUDY. In early January 2013, Adrian Miller, principal of the Laudare School, situated close to the inner-city in the lower-income suburb of Belmont in Johannesburg, was reading through the results of a recent customer satisfaction survey.

Read More
A Tale of Three Houses

A Tale of Three Houses

By / 1 Jul, 2017 /

CASE STUDY. The first thing Thandie Dhlomo, sales partner at the Rawson Property Group, did when she arrived home on a chilly Friday evening in July 2016 was pour herself a glass of red wine, kick off her shoes and curl up on her couch.

Read More
The Washing Powder Wars: Ariel versus Omo

The Washing Powder Wars: Ariel versus Omo

By / 1 Jul, 2017 /

CASE STUDY. On 12 November 2014, Omo, Unilever South Africa’s premium washing powder brand, was facing the biggest challenge yet to its 50-year dominance of the South African washing powder market.

Read More
The JSE/BESA Merger: Navigating the Integration Minefield

The JSE/BESA Merger: Navigating the Integration Minefield

By / 1 Jun, 2017 /

CASE STUDY. A few days before the JSE Limited (JSE) and the Bond Exchange of South Africa Limited (BESA) merged on 22 June 2009, Nicky Newton-King, deputy CEO of the JSE, –who had been tasked with leading the integration of the two organisations – reviewed what she had done so far and the plans she had put in place to ensure a smooth integration.

Read More
Woolworths SA: Making Sustainability Sustainable

Woolworths SA: Making Sustainability Sustainable

By / 5 Apr, 2017 /

CASE STUDY. In February 2009, Justin Smith, manager of the Good business journey at Woolworths, a leading South African department store, was a worried man.

Read More
Redhill High School: Free to Build Excellence

Redhill High School: Free to Build Excellence

By / 5 Apr, 2017 /

CASE STUDY. Mike Russell, principal of the highly academic Redhill High School in the north of Johannesburg, had had a demanding start to his day.

Read More
Woolworths SA : Something in the Yoghurt Mix

Woolworths SA : Something in the Yoghurt Mix

By / 5 Apr, 2017 /

CASE STUDY. In May 2008, alerted by a primary dairy supplier that one of its raw material suppliers may be including gelatine in its products, Julian Novak, divisional director of food at Woolworths SA.

Read More