Angie Urban

MTN in Nigeria: Sailing Too Close to the Wind?

MTN in Nigeria: Sailing Too Close to the Wind?

By / 1 Jul, 2017 /

CASE STUDY. In July 2016, MTN’s newly appointed CEO, Rob Shuter, was considering how it was possible that the company had been fined a mammoth US$5.2 billion (R78 billion) by the Nigerian Communications Commission (NCC) in October 2015.

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The Expansion of Choppies into Africa

The Expansion of Choppies into Africa

By / 1 Jul, 2017 /

CASE STUDY. On a Saturday morning in early October 2015, Choppies chief executive officer (CEO), Ramachandran Ottapathu, made his weekly visit to a Choppies store.

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Massbuild: Culture “Gets it Done”

Massbuild: Culture “Gets it Done”

By / 1 Jul, 2017 / Comments Off on Massbuild: Culture “Gets it Done”

CASE STUDY. In February 2015, Llewellyn Walters, CEO of Massbuild, the building products division of Massmart, a warehouse retail organisation, was perplexed by the results of the 2014 employee engagement survey.

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